Ipsimo Contact

Support

For help using Ipsimo, including anything that is not working, write to [email protected]. Telling us your device, your OS version, and what you were doing when it went wrong gets you a useful answer in one reply instead of three.

If your question is about how a particular line was captured, name the recipe and the line and we will tell you which source it was read out of.

Privacy questions

For questions about your data, or to exercise a right described in our Privacy Policy, write to [email protected]. To delete your account or your data, our Data Deletion page is faster.

Security reports

To report a security problem, write to [email protected] with enough detail to reproduce it. We will acknowledge it, keep you informed, and we will not pursue anyone who reports a genuine issue in good faith and does not exploit it.

Business enquiries

For partnership or business enquiries, write to [email protected].

Legal notices

For legal notices, including anything about our Terms of Use, write to [email protected].

Ipsimo is published by Idion, Roc Boronat, 138, 08018, Barcelona, Spain.

Response time

We aim to respond within a few business days. Where a law sets a deadline for a request, such as a data access or deletion request, we answer within that deadline.

Languages

We can help in English, Spanish, and Catalan.