Provero Contact

Support

For help using Provero, including anything that is not working, write to [email protected]. Telling us your device, your OS version, and what you were doing when it went wrong gets you a useful answer in one reply instead of three.

If you have a question about a specific chain's figures, tell us the chain and the dish and we will show you the source document the figure came from.

Privacy

For questions about your data, or to exercise a right described in our Privacy Policy, write to [email protected]. To delete your account or your data, our Data Deletion page is faster, and Settings inside the app is faster still.

Security

To report a security problem, write to [email protected] with enough detail to reproduce it. We will acknowledge it, keep you informed, and we will not pursue anyone who reports a genuine issue in good faith and does not exploit it.

Business

For partnership or business enquiries, write to [email protected].

No restaurant chain pays for a position anywhere in Provero, at any price, and no business arrangement changes a figure or an order in the app.

Legal

For legal notices, including anything about our Terms of Use, write to [email protected].

Provero is published by Idion, Roc Boronat, 138, 08018, Barcelona, Spain.

Response time

We aim to respond within a few business days. Where a law sets a deadline for a request, such as a data access or deletion request, we answer within that deadline.

Languages

We can help in English, Spanish, and Catalan.